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Degraded

Intermittent Download Issues

Sep 24 at 11:18am BST
Affected services
Harvest Media Admin
Public API
Downloads
Assets
Flex
PRO3
Amplify

Resolved
Sep 24 at 12:24pm BST

Full download functionality has been restored.
--UPDATED: A review of this issue has shown an expected response from our system as a result of a significant spike in requests which resulted in the automated control of traffic. These controls resulted in intermittent download delays.

Created
Sep 24 at 11:18am BST

We have been seeing increased error rates for downloads on our services. Services are operational however intermittent failures appear to be present. We are in touch with AWS regarding this issue and will monitor and share updates as they become available