Previous incidents
Flex is down
Resolved Sep 30 at 03:19pm BST
Flex recovered.
3 previous updates
Flex is down
Resolved Sep 28 at 01:41am BST
Flex recovered.
1 previous update
Flex is down
Resolved Sep 25 at 04:35pm BST
Flex recovered.
1 previous update
Intermittent Download Issues
Resolved Sep 24 at 12:24pm BST
Full download functionality has been restored.
--UPDATED: A review of this issue has shown an expected response from our system as a result of a significant spike in requests which resulted in the automated control of traffic. These controls resulted in intermittent download delays.
1 previous update
Amplify is down
Resolved Sep 19 at 12:48pm BST
Amplify recovered.
1 previous update
Download failures
Resolved Sep 15 at 11:16am BST
Services are restored
1 previous update
Flex is down
Resolved Sep 14 at 05:37am BST
Flex recovered.
3 previous updates
Flex, PRO3, and 1 other service are down
Resolved Sep 10 at 07:16pm BST
PRO3 and Amplify recovered.
10 previous updates
We are currently reviewing intermittent slowness across our services
Resolved Sep 10 at 04:21pm BST
Services were restored some 20minutes ago however our team is working to understand the root cause of slowness and intermittent failures that occurred. This update is being marked as solved.
3 previous updates
Harvest Media Admin is down
Resolved Sep 03 at 05:56am BST
Harvest Media Admin recovered.
1 previous update
PRO3 and Amplify are down
Resolved Sep 01 at 07:02am BST
PRO3 recovered.
5 previous updates
Harvest Media Admin, Flex, and 1 other service are down
Resolved Aug 30 at 12:05am BST
Flex recovered.
7 previous updates
Amplify is down
Resolved Aug 28 at 10:33am BST
Amplify recovered.
1 previous update
Services restored
Resolved Aug 27 at 11:21pm BST
Services are now restored
Update
Resolved Aug 27 at 10:56pm BST
Process of recovery on services are continuing and we anticipate service restoration in the next 15 minutes. Another update will be posted in 15 minutes. Thank you for your patience.
Restoration of Services in Progress
Resolved Aug 27 at 10:41pm BST
We are in the process of bringing services back online and will be providing an update here on the underlying cause in the next 24hrs.
Thank you for you patience whilst this issue has been managed to resolution
Update
Resolved Aug 27 at 09:54pm BST
Services are currently in the process of recovery and we anticipate service restoration in the next 10 minutes, if not sooner. Another update will be posted in 15 minutes.
Thank you for your patience.
We are currently investigating slowness and no response on our services
Resolved Aug 27 at 09:36pm BST
Our team are currently investigating slowness across our services that is impacting search, admin and public API. We will share another update in 15 minutes.
Harvest Media Admin, Downloads, and 4 other services are down
Resolved Aug 27 at 09:21pm BST
Assets went down.
4 previous updates
PRO3 and Amplify are down
Resolved Aug 24 at 10:36am BST
PRO3 and Amplify recovered.
2 previous updates
Harvest Media Admin is down
Resolved Aug 19 at 07:18am BST
Harvest Media Admin recovered.
3 previous updates
Flex and Amplify are down
Resolved Aug 18 at 06:22am BST
Amplify recovered.
3 previous updates
Harvest Media Admin is down
Resolved Aug 17 at 11:19pm BST
Harvest Media Admin recovered.
3 previous updates
Harvest Media Admin, PRO3, and 1 other service are down
Resolved Aug 14 at 09:14am BST
Amplify recovered.
12 previous updates
Harvest Media Admin, Flex, and 2 other services are down
Resolved Aug 13 at 04:18pm BST
Harvest Media Admin recovered.
26 previous updates
Amplify is down
Resolved Aug 08 at 06:16am BST
Amplify recovered.
1 previous update
Flex is down
Resolved Aug 03 at 01:44am BST
Flex recovered.
1 previous update
Harvest Media Admin is down
Resolved Aug 01 at 09:23am BST
Harvest Media Admin recovered.
1 previous update
Flex is down
Resolved Jul 31 at 04:09pm BST
Flex recovered.
1 previous update
Flex is down
Resolved Jul 29 at 03:14pm BST
Flex recovered.
1 previous update
Flex is down
Resolved Jul 27 at 01:20am BST
Flex recovered.
3 previous updates
Downloads is down
Resolved Jul 23 at 05:59am BST
Downloads recovered.
3 previous updates
Downloads is down
Resolved Jul 21 at 09:46am BST
Downloads recovered.
1 previous update
Harvest Media Admin, PRO3, and 1 other service are down
Resolved Jul 17 at 04:15am BST
Harvest Media Admin recovered.
4 previous updates
Flex is down
Resolved Jul 16 at 04:42pm BST
Flex recovered.
1 previous update